Addressing The Entire Spectrum Of Human Conflict

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The Power of the SHOWTIME Mindset

Hello,  This is Gary Klugiewicz.  Dave Young and I are teaching a class next week at Access Services, a paratransit services company, located in El Monte, CA.   We will be training both law enforcement and transit professionals.  Watch for additional updates from the class. I wanted to share this e-mail…Continue Reading »

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Mall Safety Tip: Staying Safe in Large Crowds

Getting lost in the crowd is easy – not knowing how to manage your safety in large violent crowds can get you killed. Being able to protect yourself and your family starts with the ability to increase your own level of awareness, educate yourself on what to look for, and…Continue Reading »

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Can Traumatic Brain Injuries lead to Homelessness?

Holiday Greetings to all of our readers. As we celebrate the holidays with our families, let’s take a moment to think about those people who are less fortunate than us.   Take homeless persons as an example of people less fortunate than many of us.   Radio Health Journal recently did a…Continue Reading »

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Crisis Intervention: The Power of the Initial Contact

Dave Young, Kati Tillema, and I just finished a great class at the Las Vegas Metro Police Department.   Vistelar has just updated it material with a major upgrade to it curriculum and courseware.  New manual, workbooks and PowerPoints were added. Check out the class photo. Dave Young made several…Continue Reading »

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Correctional Contact Professionals: Proper Response Requires …

Gary Klugiewicz and I will be training with the Alaska Department of Corrections all week.   We will be teaching our Verbal Defense & Influence Instructor Class in Palmer, Alaska.   This training will be emphasizing the first half of Vistelar’s training curriculum that trains correctional contact professional i non-escalation and de-escalation…Continue Reading »

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Non/De-Escalation Training: A Gap in Training in your Organization?

Non/De-Escalation Training:  A Gap in Training in your Organization? Hi Everyone.  Robert Whiteside here. Please see this (link below) recent article in the Washington Post.  It speaks to the value of de-escalation training, the need for it to become a more standard part of training for all Public Safety and…Continue Reading »

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How to distract a person in crisis

Learn how to redirect a person in crisis by establishing credibility through common experiences. Dave Young and I have been traveling all over the country training contact professionals from a wide spectrum of disciplines from public safety to healthcare to educators.   Our attendees have shared a wide range of…Continue Reading »

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Rockville Centre, NY PD 2016 VDI Instructor Class introduces new VDI Material

Hello there. Gary Klugiewicz here. Vistelar introduced a number of significant changes to our courseware at the recent Beyond Conflict Conference held in Milwaukee, Wisconsin.  At last week’s Rockville Centre, NY Police Department Verbal Defense & Influence Instructor Class, Dave Young and I first presented this material.  We introduced the…Continue Reading »

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Exit Language: Making an unobtrusive exit from a conflict situation

Hello. This is Gary Klugiewicz. Vistelar has introduced the 6 C’s of Conflict Management that examines how conflict develops and what we can do to recognize it, prevent it, manage it, and resolve it. The 6 C’s in include Context, Contact, Conflict, Crisis, Combat, and Closure. Dave Young and I…Continue Reading »

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