Are you negatively impacted
by poorly managed conflict?

  • Do you work with “customers” (citizens, clients, patients, students, the public, etc) in any capacity?

  • Are you in a position to help others manage conflict?

You certainly answered YES to at least one of these questions, because everyone on the planet struggles with some level of conflict in their work and personal lives.

Conflict is inevitable — you can’t escape it — but most people never learn how to effectively manage it, so they suffer through its negative consequences:

Stress and Anguish

Poor Work Performance and Morale

Destroyed Relationships

Legal Liability and Ruined Repuations

Physical Injuries (even death)

In the absence of being taught how to effectively manage conflict, people either:

  • Wing it (react with whatever pops into their head when conflict arises)
  • Use a tactic that might seem like the right thing to do but’s been proven not to work (e.g., ignore it, “kill them with kindness,” save face, “fight fire with fire”)

Sure, there are people who are naturally gifted at managing conflict or who have learned what to say or do from years of trial and error. However, on a “bad day” these people still make mistakes — and they rarely can verbalize a sufficient understanding of their behavior to teach others their “secret.”

Just like what’s done with basic manners, everyone should get trained on how to manage conflict — but they’re not.

Vistelar’s mission is to fix this.

The trainers at Vistelar have been studying how to effectively manage conflict for over 30 years in almost every walk of life. We’ve worked with:

  • Police/Security Officers
  • Corrections Officers
  • Healthcare Professionals
  • Educators
  • Sales/Customer Service Reps
  • Loss Prevention Professionals
  • Youth Leaders
  • Sports Officials

In fact, over time, we’ve probably worked with almost every type of public-facing professional. In more recent years, we’ve also trained a wide range of organizational teams who want to either improve their performance by better managing conflict or reduce the likelihood of workplace violence.

In addition, we’ve published many books, manuals and online courses in our “Confidence In Conflict For …” and “Conflict Management For …” series — usually with a focus on a specific market or a specific audience.

Although we primarily work with organizations, we’ve also created programs for “everyday life,” for parents of bullied children, and to address domestic violence, based — as a result of requests from our individual students.

As a first step in accomplishing our mission, we want to introduce people to our Point-Of-Impact Conflict Management Framework™ and our Systemized Structure Of Tactics for managing conflict. Therefore, we’ve written a valuable report you can access at no charge.

The title of this report is: “The Seven Proven Tactics For Managing Conflict In Your Work And Personal Lives.” In this report, here’s just some of what you’ll learn:

  • How to head off conflict in both your professional interactions and your personal life
  • How to de-escalate conflict so it doesn’t progress to emotional or physical violence
  • The approaches for treating people with dignity by showing them respect
  • How to deal with disrespectful behavior and verbal abuse, whether it occurs at work or at home
  • How to respond in an effective manner during stressful interactions — instead of impulsively reacting
  • How to use conflict management strategies to dramatically improve your customer service and sales results

To get immediate access to this free report, just fill and submit the form below.

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“I know it sounds a bit crazy but Vistelar’s teachings have changed my life.”
– Joe Potterton, Children’s Hospital of Philadelphia

“Vistelar’s training is not some academicʼs pipe dream. Itʼs born of the streets and tested where lives are on the line.”
– Chuck Remsberg, Co-founder of Street Survival Seminar