Public Safety

Reduce Citizen Complaints and Liability

Vistelar’s origins in the early 1980s were in public safety, which includes law enforcement, in-house/private security, corrections and EMS/fire.

We have trained hundreds of thousands of public safety professionals across all 50 states, several countries and all levels of government.

Vistelar’s consulting and training team has extensive experience in all four elements of public safety. For in-depth information about a specific element, please click on the link at the left.

We provide training programs that address the entire spectrum of human conflict at the point of impact, including both non-escalation/de-escalation and physical alternatives.

Vistelar’s conflict management programs, which have been taught worldwide for more than 30 years, are grounded in real-world application. Our Point-Of-Impact Conflict Management Framework and Systemized Structure Of Tactics makes the course material easy to learn, remember and apply — and simple to teach.

Vistelar’s physical alternatives programs provide training in defensive tactics, non-lethal weapons, crowd management and officer survival.

The beginnings of Vistelar’s tactical programs date back to the early 1980s. Since then, these programs have evolved under the leadership of Gary Klugiewicz and Dave Young, Directors of Training at Vistelar – with input from a large number of tactical subject matter experts.

For more information about our “tactics” programs, Click Here.

All of Vistelar’s program align the Final Report of the President’s Task Force on 21st Century Policing and, as a result, cover such topics as:

  • Verbal Intervention, De-Escalation and Crisis Intervention
  • Guardian Mindset – AKA “ethical protector”
  • Procedural Justice: where perceived fairness of the process — how people are treated — is as important as perceived fairness of the outcome
  • Community Engagement: where trust-building, non-enforcement activities are supported
  • Use of Non-Lethal Weapons
  • Crowd Management

Also, as recommended in the report, all our police training is scenario-based due to our use of Emotionally Safe Performance-Driven Instruction. This unique approach to training improves retention of the course material and, more importantly, ensures students can actually perform the learned skills in the midst of stress (“fire drills versus fire talks”). It emphasizes student interaction, scenario-based skill practice (using a proprietary video recording/review technology), memorable stories (“peace stories”) and analysis of real-life events captured on video.

Another key goal of our law enforcement training is to teach “how to look good on camera no matter how the situation ends up.” All actions of law enforcement officers are now being video recorded and, as a result, have the potential of being shown on YouTube to millions of viewers, picked up by the media and broadcasted to millions more, or used in disciplinary procedures/court proceedings. Therefore, in all our programs we train on  how to ensure an officer’s actions (non-verbal, verbal, physical) aren’t misrepresented when viewed on camera and that their incident report matches the video record.

Vistelar provides it’s police training in live, online and blended formats — at both the basic and instructor levels.

An example of a live instructor school is Vistelar’s Verbal Defense & Influence train-the-trainer program.

Vistelar’s non-escalation/de-escalation training is focused on preventing and managing conflict using proven tactics. Vistelar offers a wide array of verbal intervention training options.

Vistelar’s physical alternatives training is focused on preparing public safety professionals to win real-world encounters on the job as well as as in the courtroom, where they’re actions must often be justified. Vistelar offers over 70 professional police training programs, including water-based defense, impact/chemical munitions, non-lethal weapons, ground defense, crowd management, edged weapons defense and firearm survival tactics.

Police Training Options

De-escalation Police Training
Defensive Tactics Police Training