In “Preventing Healthcare Violence,” Bill returns to the topic of healthcare security with his guest, Joel Lashley. Joel is the author of “Confidence in Conflict for Healthcare Professionals: Creating an Environment of Care that is Incompatible with Violence” and is a certified Verbal Defense and Influence instructor.
As we mentioned in our conversation with Dick Sem, healthcare is by far the most violent profession. Nearly seven in every ten non-fatal assaults on American workers that force the victim to take time off work are perpetuated against healthcare workers.
You’ll really enjoy Bill’s chat with Joel and will gain further insight into the silent problem of violence affecting healthcare professionals everyday.