Addressing The Entire Spectrum Of Human Conflict

“More departments should be using this around the country.”

Brent Johnson, Wichita, KS

Verbal Defense and Influence Instructor

Wichita Police Department

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I’ve learned a lot about how to engage people. If we go into a situation with a calm and pleasant demeanor, we can most likely resolve the issue. It helps with public opinion and how we look in the limelight.