Addressing the Spectrum of Human Conflict

(877) 690-8230

The One Trait that Defines Success in Any Field is Good Communication

Take a proactive approach in making your organization run smoother with fewer outside complaints by attending the Verbal Defense and Influence Instructor Certification Course from June 3 - 7 in Milwaukee, WI.

This Verbal Defense & Influence training course will benefit employees in any field including police, corrections, private security, health care, military, education, business, social services and mental health facilities. On an individual level, anyone who deals with conflict at work, school or home gains great value from this training as well.


This is an instructor certification program. Participants are required to sign a legal agreement outlining the nature of this certification. Contact us to review a copy.

(for information regarding certificate maintenance click on Course Description below)

Groups of 4 or more should contact William Singleton (414) 507-6762 for group rates.

Instructor Certification Open Enrollment Schedule for 2013: Download here Registration will close on May 20, 2013. Registrations received after this date will not be accepted. Thank you.

Course Description  /  Course Objectives

Accommodations:  Milwaukee Training Academy – Listing of Hotels