Vistelar delivers its world-class training program via onsite, e-learning, and virtual means of instruction.
Our virtual instructor-led training simulate a classroom environment with demonstrations, class discussions, group work, and time for practice.
We offer a broad range of courses that are focused on building safe and respectful workplaces. Click below to see the currently scheduled courses:
Virtual Training Calendar
Conflict Management Licensing, Training, & Consulting
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Non-Escalation
De-Escalation
Customer Service
Improved customer satisfaction and client outcomes -
Personal Protection
Positive Interventions
Bystander Mobilization
Improved employee safety and decreased liability -
Active Shooter
Workplace Violence
Lone Worker Safety
Less injuries and workman’s compensation claims -
Physical Alternatives
Defensive Tactics
Weapon Use & Control
Improved officer morale and protected reputation
of behavioral health workers using Vistelar’s non-escalation and de-escalation tactics found them effective
Source: "An Evaluation of the Vistelar Training Initiative at Milwaukee County Behavioral Health Division" by the Department of Criminal Justice, University of Wisconsin-Milwaukee Learn MoreConflict Management Training - Customized From These Options
"We were looking for a customer service model aimed at keeping people physically safe. Because good customer service is nothing more than avoiding conflict and we know that conflict is also a safety hazard. The Vistelar model really fit what we were looking for. Not just the appropriate way to interact with customers but with the motivation being that this is good for you as an employee.”
– Chuck Schumacher
Milwaukee DPW
