Hello, Katherine Isgren with Vistelar here.

My communications before Verbal Defense and Influence training went something like “I’m a nervous wreck because of him or her,” or “She or he makes me so mad.”

Then I learned to communicate more responsibly. I can explain the way I experience something rather than telling the other person how he or she made me feel.

Today’s Reminder:

What do my words communicate? Do they express what I am trying to say?

We learn in time that it is better to explain the way I experience something rather than telling the other person how he or she made me feel.