Vistelar Academy

Vistelar delivers its world-class training program via onsite, e-learning, and virtual means of instruction.

Our virtual instructor-led training simulate a classroom environment with demonstrations, class discussions, group work, and time for practice.

We offer a broad range of courses that are focused on building safe and respectful workplaces. Click below to see the currently scheduled courses:

Virtual Training Calendar

Who We Are

Vistelar is a licensing, training, and consulting institute focused on building safe and respectful workplaces by addressing the entire spectrum of human conflict.

What We Do

We implement our comprehensive Unified Conflict Management System within organizations to help eradicate the negative outcomes of poorly managed conflict.

Who We Serve

We serve contact professionals and organizational teams in such disciplines as healthcare, education, social services, customer service, and public safety.

of behavioral health workers using Vistelar’s non-escalation and de-escalation tactics found them effective

Source: "An Evaluation of the Vistelar Training Initiative at Milwaukee County Behavioral Health Division" by the Department of Criminal Justice, University of Wisconsin-Milwaukee Learn More

Conflict Management Training - Customized From These Options

"We were looking for a customer service model aimed at keeping people physically safe. Because good customer service is nothing more than avoiding conflict and we know that conflict is also a safety hazard. The Vistelar model really fit what we were looking for. Not just the appropriate way to interact with customers but with the motivation being that this is good for you as an employee.”

– Chuck Schumacher
Milwaukee DPW


“Treat People Right” is more than a training slogan…. Vistelar embodied this as they collaborated with us

From the initial needs assessment & focus groups with my stafff, through the trainer/facilitators that were familiar with both correctional and education settings,
Vistelar just got it.”

– Dean Heus
Administrator, Vel R. Phillips School

View More of What People Are Saying About Vistelar

Our Training and Consulting Services Address How To