Vistelar Blog

Visiting Hours are Over

  Below is an excerpt from the book “Confidence in Conflict for Healthcare Professionals: Creating an Environment of Care That is Incompatible With Violence” by Joel Lashley. “An eye for an eye will make the...Keep Reading

Listening to the Hand

  Although much of crisis intervention or de-escalation concentrates on the spoken word, the reality is often what we say is not nearly as important as how we say it. When angry or frightened people can’t comprehend what we’re...Keep Reading
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