“Stepping Onto the Stage” Jim Lezala shares an emotional story of working one on one with an adolescent in a residential treatment facility who had experienced a lot of trauma and was in a distressed...Keep Reading

  Although much of crisis intervention or de-escalation concentrates on the spoken word, the reality is often what we say is not nearly as important as how we say it. When angry or frightened people can’t comprehend what we’re...Keep Reading

  Loading the player for fhLV6Rn9ww2...   Joel Lashley, self-professed “violence nerd,” sits down with Al Oelschlaeger again for another one-on-one examination of violence in the workplace. If violence in the workplace is truly on...Keep Reading

  With holiday shopping in full swing, retail loss prevention and security professionals are on high alert during this busy season. Watch the video below to learn some essential ways to keep shoppers and their...Keep Reading

Jeff Campbell, Captain with the Eaton County Sheriff’s Office in Lansing, MI, joins us to chat about the positive impact on his law enforcement team by their use of Crisis Intervention Training coupled with Vistelar’s...Keep Reading

  By Debbie Zwicky With signs of Christmas and the holidays already upon us, I am reminded of the many holidays I spent working in a residential treatment center. I can vividly recall my first...Keep Reading

  By Pete Jaskulski The frenzy of holiday shopping is about to begin, and retailers are ramping up for their Black Friday events. This means those in loss prevention are preparing themselves for what often...Keep Reading

Dave Young Podcast 11-20-2019 Show Notes “What’s So Special About A Greeting?” Dave Young is a master trainer and co-founder of Vistelar. He has extensive experience in martial arts, security, and is a former marine....Keep Reading

  Below is an excerpt from the book “Confidence in Conflict for Healthcare Professionals: Creating an Environment of Care That is Incompatible With Violence” by Joel Lashley. “Only human beings can look directly at something,...Keep Reading

  By Dave Young As a business owner before you opened your business, you developed a plan for success. Getting ready to close for the holidays, or a temporary shutdown (TSD), requires a similar amount...Keep Reading