Vistelar Blog
Read about conflict management techniques.
Intervention and Engagement Skills - Book Excerpt
Enjoy this excerpt from one of our published books.
I Hear You're Upset, But…Redirections - Persuasion Sequence
Enjoy this excerpt from one of our published books.
Is Everything Okay, Doctor? When Word Based Tactics Fail
Enjoy this excerpt from one of our published books.
Treading Water: The American Legacy of Treatment by Incarceration
The challenges of providing care and even for the basic human needs of mentally ill and cognitively disabled people are nothing new. Nor are the many well-meaning attempts to address this difficult and multifaceted problem. Still, in the present age of staggering advances in technology, medicine, physics, and a renewed exploration of space, we are struggling for answers about how best to manage...
How To Best Train Contact Professionals (Part One)
Contact professionals spend the vast majority of their time directly interacting with the general public or their organization’s customers or clients.
Empathy as a Strategy for Safety - Podcast
Good Doc, Bad Doc - Point of Impact Crisis Intervention
Enjoy this excerpt from one of our published books.
Respond as a Team or React Like a Mob: The importance of training
Everyday, hospital emergency departments (ED) receive patients and visitors experiencing extreme levels of emotional and/or physical trauma, whether it’s at a level one trauma center in Chicago or at a small critical access hospital (CAH) with less than 25 beds in the middle of America’s corn belt.
Don't Lose When You Are on The Ground
In Healthcare the areas you work in are closed and confined spaces. Getting tripped, pushed, or tackled to the ground, or grabbed in the front or behind and pushed into furniture or equipment, or grabbed from any direction, thereby limiting your ability to escape can end badly.