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I Hear You're Upset, But…Redirections - Persuasion Sequence
Posts about Book Excerpts (2)
Is Everything Okay, Doctor? When Word Based Tactics Fail
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Good Doc, Bad Doc - Point of Impact Crisis Intervention
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Communication Tactics for campus Life - Book Excerpt
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Visting Hours Are Over; Showing Respect - Showtime Mindset
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A Practical Approach to Threat Assessment - Book Excerpt
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How to Master First Impressions - Confidence in Conflict Book Excerpt
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Reframe Your Outlook - Confidence In Conflict Book Excerpt
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Taking Action: Book Excerpt
Universal Greeting: Set the Stage for Cooperation - Book Excerpt
