In healthcare and other high-risk environments, incident reports serve as essential tools for tracking workplace violence and safety concerns. However, these reports often capture only the tip of the conflict iceberg, leaving organizations with incomplete data and missed opportunities for prevention.
Posts about Healthcare
Are You Meeting OSHA & Joint Commission Workplace Violence Standards?
With regulatory scrutiny of workplace violence prevention intensifying, healthcare organizations face increasing pressure to demonstrate compliance with OSHA and Joint Commission standards. The question is no longer whether your organization will be evaluated on workplace violence prevention, but when, and whether you'll be prepared when that evaluation occurs.
Proactive Conflict Management Protects Your Bottom Line
Healthcare executives increasingly recognize that safety isn't just about patient outcomes—it's also a critical financial imperative. While patient safety has rightfully received significant attention and investment, workplace safety for healthcare staff often remains under-addressed despite its substantial impact on an organization's financial health.
Context: Setting the Stage for Improved Patient Interactions — Podcast
“Context: Setting the Stage for Improved Patient Interactions” — Episode 25
Co-host: Marcus—former healthcare security director
Co-host: Natalie—nurse practitioner and clinical team leader
Subscribe to our podcast on Apple Podcasts
From Policy to Practice: Embedding Respect into Hospital Culture
Healthcare organizations universally include respect and dignity in their core values. Walk through any hospital lobby, and you'll likely see these words prominently displayed on mission statements and value posters. Yet for many institutions, there remains a significant gap between these aspirational statements and the lived experience of staff and patients.
The challenge isn't in writing...
Training to Show Respect: When Dignity Comes First, Safety Follows — Podcast
“Staying Safe Starts with Your Voice” — Episode 24
Co-host: Marcus—former healthcare security director
Co-host: Natalie—nurse practitioner and clinical team leader
Subscribe to our podcast on Apple Podcasts
Safety is a Leadership Metric: Are You Measuring What Matters?
Healthcare leaders track countless metrics – patient satisfaction scores, length of stay, readmission rates, and financial indicators. Yet one of the most critical metrics often remains unmeasured: safety-related behaviors and perceptions among staff and patients.
When we discuss safety in healthcare, conversations typically center around clinical outcomes and patient harm events. While these...
Respect is PPE for the Mind
In healthcare environments, personal protective equipment (PPE) is non-negotiable. No responsible clinician would examine a patient with a highly contagious disease without donning the appropriate gloves, gown, mask, or even powered air-purifying respirators when necessary. These physical barriers protect healthcare workers from biological threats that could cause serious harm.
But what about...
Performing Under Pressure: Staying Calm While Managing Distress in Others — Podcast
“Performing Under Pressure: Staying Calm While Managing Distress in Others” — Episode 23
Co-host: Marcus—former healthcare security director
Co-host: Natalie—nurse practitioner and clinical team leader
Subscribe to our podcast on Apple Podcasts
The Silent Safety Risk: Lateral Violence Among Staff
When healthcare organizations assess workplace safety risks, their focus typically lands on patient-to-staff violence, environmental hazards, or procedural errors. Yet one of the most pervasive safety threats often goes unaddressed in traditional safety initiatives: lateral violence—the disrespect, hostility, and aggression that occurs between colleagues.
As we observe National Safety Month this...