In healthcare settings, silence can be as dangerous as the most obvious safety hazard. When team members stay quiet about their distress, concerns, or experiences, particularly those related to workplace violence, the consequences ripple throughout the organization, affecting individual well-being, team dynamics, and ultimately patient care.
In healthcare settings, the connection between communication and mental health is profound yet often overlooked. As we recognize Mental Health Awareness Month, it's time to acknowledge that how we speak to one another isn't just about information exchange—it's fundamentally about creating environments that either support or undermine psychological well-being.
Healthcare leaders face an unprecedented challenge: maintaining the mental well-being of frontline staff who regularly encounter high-stress situations, including the threat of workplace violence. As Mental Health Awareness Month reminds us, supporting the supporters isn't just good ethics—it's essential for organizational sustainability, patient care quality, and staff retention.
Healthcare professionals enter the field with a desire to help others, but many find themselves facing a reality far removed from this noble intention. In reality, they often become targets of verbal abuse, threats, and physical violence from the very people they're trying to help. While the physical dangers of workplace violence have started to receive significant attention, the psychological...
In an increasingly litigious healthcare environment, organizations face growing exposure to liability claims related to workplace interactions. From patient confrontations to staff disputes, how your team communicates directly impacts your legal and financial risk. Effective verbal defense training offers a powerful risk mitigation strategy with a measurable return on investment.
Amid the ongoing healthcare staffing crisis, organizations cannot afford to overlook one of the most significant drivers of turnover–– workplace violence. With nearly one in four nurses reporting being physically assaulted at work and many more experiencing verbal abuse, healthcare organizations face a direct connection between workplace safety and staff retention.
In today's healthcare landscape, de-escalation training has evolved from a recommended practice to an essential compliance requirement. The alarming rise in workplace violence incidents against healthcare workers has prompted regulatory bodies to implement increasingly stringent standards and requirements.
When you hear the term "Workplace Violence," your mind probably shifts to thoughts of a physical altercation. However, you may be surprised to learn that workplace violence incorporates much more than fistfights and physical abuse. It also includes the mere threat of violence as well as verbal and psychological abuse. Any one of these actions can have detrimental long-term effects on a person's...
Workplace violence (WPV) in healthcare is well documented. Out of all workplace assaults in the United States, fully 75% of them occur in healthcare and social service settings (OSHA — (Occupational Safety and Health Administration).
“Train Early and Often” - Episode 5
Host: Al Oelschlaeger
Guest: Joel Lashley
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