Healthcare/COVID-19 Webinar Series

Below is a list of the currently-scheduled webinars, each with their own link to register. Each week, we will post a link to join the webinar on this page and send an email reminder.

This email will also include a link back to this page so you can easily return to learn about future webinars that have not yet been scheduled.

We look forward to your participation in our webinar series


 

How to Respond to Emergencies in a COVID-19 World

Thursday, April 2, 2020 — 11 am CST
Host: Gary Klugiewicz

Learn how to safely and effectively respond to acts of violence, while making considerations for issues related to the COVID-19 pandemic — including how to:

  • Prioritize your duties and know when to act
  • Be mentally, physically, and emotionally prepared
  • Positively communicate with all involved

Download Outline

Watch Recording


 

Keeping Your “Social Distance” While Still Demonstrating Concern

Thursday, April 9, 2020 — 11 am CST
Host: Joel Lashley

Learn how to use the four communication elements (proxemics, non-verbals, verbals, and paraverbals) to keep people at a safe, COVID-19 distance, while demonstrating concern, modeling safe behavior and, if necessary, professionally address verbal confrontations.

Download Outline

Watch Recording

Watch Q&A Session Recording

Submit Questions for Joel


 

Personal Protection for Healthcare Professionals — COVID-19 Edition

Thursday, April 16, 2020 — 11 am CST
Host: Dave Young

Learn how to protect yourself from most assaults using a common tactic that is easy to learn, remember, apply, and teach — the APEX Defense Method. This method’s attributes are particularly applicable to stay safe and take back control from a combative individual during the current COVID-19 pandemic.

Watch Recording

Submit Questions for Dave

Join Q&A Webinar (11 am CST Friday, April 17)


 

Risk and Threat Assessment for Healthcare Security — COVID-19 Edition

Thursday, April 23, 2020 — 11 am CST
Host: Dave Young

Learn how to identify healthcare’s unique risks and threats caused by the COVID-19 pandemic and, once identified, how to avoid them when you can and apply exit strategies when you can’t.

Watch Recording

Submit Questions for Dave

Join Q&A Webinar


 

Persuading Frightened and Anxious People During the COVID-19 Pandemic

Thursday, April 30, 2020 — 11 am CST
Host: Joel Lashley

When the stakes are high, people sometimes just aren’t listening. In healthcare, we are sometimes forced to think for people who are unable to cope. Learn how to quickly reduce stress in others, at the point of impact; and, persuade frightened and anxious people quickly and effectively, to comply with life-saving directives and requests.

Watch Recording

Submit Questions for Joel


 

Team Tactics for Healthcare Professionals on the Front Line of a Pandemic

Thursday, May 7, 2020 — 11 am CST
Host: Dave Young

Learn how healthcare providers and security officers can, when necessary, work effectively and safely as a team to stabilize patients or visitors who are acting out.

Watch Recording

Submit Questions for Dave