Six Categories of Courses
Vistelar offers a wide range of courses that address how to:
- Provide better customer service
- Predict, prevent and mitigate conflict
- Avert verbal and physical attacks
- De-escalate resistance, anger, and abuse
- Control crisis and aggression
- Effectively manage physical violence
We organize these courses into these six categories:
- Non-Escalation/De-Escalation — verbal and proxemics skills, improving customer service
- Personal Protection — crisis management, bystander mobilization, escapes & escorts
- Workplace Violence — WPV prevention, active shooter, lone-worker safety
- Physical Alternatives — defensive tactics (control, protect, stop-the-threat, stabilization), weapons use & control
- Specialized Public Safety — crowd management, corrections response and inmate stabilization, water safety and defensive tactics, munitions and distraction devices
- Instructor Development — Advanced Trainer Skills For Contact Professional Instructors
To learn more about our course offerings in each of these categories, click on a link in the right menu.