Personal Protection Courses

Personal Safety Awareness and Self-Protection Skills

Duration: four-hour workshop to three-day train-the-trainer instructor school

Who Should Attend: Employees within any organization where there is any risk of physical assault — or trainers of these employees

Course Description:

Surveys indicate that our society is experiencing an overall increase in aggression so knowing how to keep yourself safe is more important than ever.

In other words, employees who are at any risk of assault need to pay attention to their surroundings (situational awareness), be ready to take action if they sense a safety risk from emotional or physical violence, and — when such action is necessary — thoughtfully respond rather than impulsively react.

Vistelar calls this approach to staying safe, Be Alert & Decisive; Respond, Don’t React.

Personal Safety Awareness and Self-Protection Skills teaches personal-safety tactics that have been proven on the street for over 30 years.

This course uses Vistelar’s emotionally safe performance-driven instruction that emphasizes scenario-based skills practice and audio-/video-recorded assessments to ensure students can perform learned skills — in a supportive classroom environment.

Training Content:

  • 540-degree proxemic management (situational awareness)
  • The importance of minimizing distractions so you can pay attention to your environment
  • When to trust your intuition
  • How to practice “when-then thinking” instead of “if-then thinking.”
  • Gateway behaviors and the five critical threat indicators 
  • How to maintain a showtime mindset to project confidence and ensure all elements of your communication (words, paraverbals, and non-verbals) are in alignment with the situation with which you are faced
  • How to use your physical presence — distance, relative positioning, and hand placement — to stay safe 
  • The 10-5-2 rule
  • Simple tactics to respond to a physical attack

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Personal Safety, Protection, and Security for Lone Workers:

*Community-Based Social Services Professionals
*Home Healthcare Professionals
*Home-Visit Workers (utility, real estate, home services, home-insurance)
*Other (state tax collectors, fraud investigators, OSHA inspectors, private investigators, workman’s comp agents)H

Duration: four-hour workshop to three-day train-the-trainer instructor school

Who Should Attend: Employees within any organization where their jobs require them to visit people’s homes (e.g., home care workers, child welfare workers, probation/parole officers, cable/phone technicians, utility workers, home-services workers, real-estate agents, private investigators, tax-collectors, home insurance investigators).

Course Description:

OSHA and NIOSH have identified the following risk factors for workplace violence — employees who:

  • Have contact with the public 
  • Work alone 
  • Work late at night or during early morning hours 
  • Perform duties that put them in conflict with others or that could upset people 
  • Deal with people known or suspected to have a history of violence 
  • Have a mobile workplace, deliver passengers or goods, and must enter areas with a high crime rate 
  • Exchange money with the public 

All of these risk factors exist with home-visit workers.

The spectrum of workplace violence ranges from verbal abuse and threats of assault to actual physical assault and homicide. 

As a result, home-visit workers need to know how to keep themselves safe and how respond if a threat or assault was to occur.

In other words, home visit workers need to know how to know tactics for situational awareness, non-escalation (preventing conflict), de-escalation, crisis intervention, and personal protection.

That’s the purpose of the Personal Safety, Protection, and Security for Lone Workers course.

This course uses Vistelar’s emotionally safe performance-driven instruction that emphasizes scenario-based skills practice and audio-/video-recorded assessments to ensure students can perform learned skills — in a supportive classroom environment.

Training Content:

  • Verbal conflict management tactics (non-escalation, de-escalation, crisis intervention)
  • 540 degree proxemic management (situational awareness)
  • The importance of minimizing distractions so you can pay attention to your environment
  • When to trust your intuition
  • How to practice “when-then thinking” instead of “if-then thinking.”
  • Gateway behaviors and the five critical threat indicators 
  • How to maintain a showtime mindset to project confidence and ensure all elements of your communication (words, paraverbals, and non-verbals) are in alignment with the situation with which you are faced
  • How to use your physical presence — distance, relative positioning, and hand placement — to stay safe 
  • The 10-5-2 rule
  • Simple tactics to respond to a physical attack