Building Safe and Respectful Workplaces
Vistelar is a licensing, training, and consulting institute with a mission of building safe and respectful workplaces by providing verbal and physical conflict management solutions.
Virtual Instructor Training Now Available At IACLEA Member Discount Rates
CLICK HERE TO REGISTER
(use promo code: iaclea2022vilt)
... or, to register for an IACLEA-member-only class, CLICK HERE.
July 18, 19, 21, and 22
Scroll down to learn more about this course
Call 877-690-8230 if you have questions
All classes are held Monday, Tuesday, Thursday, and Friday from 10:00 AM to 2:00 PM on these dates:
May 9, 10, 12, & 13
June 6, 7, 9, & 10 July 11, 12, 14, & 15
August 8, 9, 11, & 12 Sept. 12, 13, 15, & 16
Oct. 10, 11, 13, & 14 Nov. 14, 15, 17, & 18
Dec. 5, 6, 8, & 9
Description
Become authorized to teach our foundational non-physical conflict management training program
Type: Instructor
Format: Virtual Instructor-Led
Price: Regular Price: $1,497 Per Person
IACLEA Member Price: $1,297
Audience: Anyone who wants to be authorized to teach this conflict management course within their organization
Summary
The focus of this training is on predicting and preventing conflict (non-escalation), reducing challenging behaviors before they become violent (de-escalation), and interacting with people who have lost their ability to make safe decisions and control their behavior due to cognitive challenges or mental illness (crisis management).
Problems Addressed
- Gateway behaviors to violence (i.e., disrespectful or threatening actions)
- Questioning or refusing requests
- Verbal confrontations and anger
- Threats to emotional or physical safety
- Inability to cope due to situational crisis, cognitive challenges, or mental illness
- At-risk behaviors that could result in harm to self or others
What You Will Learn
- Identify gateway behaviors that can be a precursor to violence
- Recognize threat indicators that may compromise safety
- Engage with others in ways to maximize safety without unnecessary escalation
- Resolve refusals and de-escalate verbal confrontations
- Stay safe and promote recovery in crisis situations
- Recognize when verbal methods have failed and it is necessary to take further action
- Take appropriate action when aggression or violence compromises safety
- End interactions better than they started and with a positive foundation for future contact
- Articulate the reasons for taking action
Logistics
In advance of the class starting, you will be mailed the following:
- Participant Workbook
- Instructor Workbook
- Vistelar Framework Cards
Registration Ends Seven Days Before Class Start
Note: you must sign an Instructor Agreement before the start of class. In your registration-confirmation email, you will receive a link to an online version of this agreement that you can digitally sign.