Vistelar provides most of its training and consulting services through a large network of employees, trainers, consultants, speakers, advisors, and partners. However, our conflict management expertise can also be accessed via our:

  • Books & Manuals (which you can purchase here or on Amazon)
  • Online Courses (please visit Vistelar Online to learn more about our e-learning opportunities)

If you are a client of Vistelar, you may also be interested in our cards, posters, and apparel.

Non/De-Escalation Card

This two-sided plastic card provides a handy reminder of the main elements of Vistelar’s Non-Escalation/De-Escalation training program. The front includes the framework for the fundamental topics and the back outlines some of the most important tactics.

$2 per card

Physical Alternatives Card

This two-sided plastic card presents the main elements of Vistelar’s Physical Alternative’s program. The front provides an outline of the fundamentals of the training while the back includes a description of the “6 Cs” for managing conflict.

$2 per card

Treat People Right Card

This two-sided plastic card is for handing out to others as a reminder to treat people right. Back side includes the fundamental elements of How to Show People Respect in addition to the Empathy Triad.

$2 per card

Non/De-Escalation Poster – Back

This poster represents the back of Vistelar’s Non-Escalation/De-Escalation Card. It outlines some of the most important tactics including How to Show People Resect, the Universal Greeting and De-Escalation tactics Empathize, Redirect, Persuade and Crisis Management.

$35 per poster

Non/De-Escalation Poster – Front

This poster is a handy reminder of the main elements of Vistelar’s Non-Escalation/De-Escalation training program. It includes the framework for the fundamental tactics represented on the front of the Non-Escalation/De-Escalation Card.

$35 per poster

Physical Alternatives Poster – Front

This poster represents the front side of Vistelar’s Physical Alternatives Card. It outlines of the fundamentals of the training program which includes Control and Protective Options, Stop the Threat and Stabilization techniques.

$35 per poster

Physical Alternatives Poster – Back

This poster represents the back of Vistelar’s Physical Alternatives Card. It outlines of the “6 Cs” for managing conflict: Context, Contact, Conflict, Crisis, Combat and Closure.

$35 per poster

Conflict Management for School Bus Professionals – Manual

This manual teaches the fundamentals of Vistelar’s customer service and conflict management tactics, focused on School Bus Professionals

$25 per manual

Conflict Management for Retail Loss Prevention & Security

This manual teaches the fundamentals of Vistelar’s customer service and conflict management tactics and was developed in partnership with the National Retail Federation’s Loss Prevention & Security community.

$25 per manual

Conflict Management for Campus Public Safety – Manual

This manual teaches the fundamentals of Vistelar’s customer service and conflict management tactics, focused on Campus Public Safety

$25 per manual